WEBSITE TERMS OF USE
1. PURPOSE
These Website Terms of Use govern access to and use of the IPK Auctions website, platform and associated services.
These Terms apply to all visitors, users, account holders, bidders, sellers, partner agencies and other persons accessing the Platform.
These Terms should be read together with all other Platform documentation.
2. PLATFORM OPERATOR
and
IPK Auctions
8100-714 Loulé
Portugal
3. ACCEPTANCE OF TERMS
By accessing or using the Platform, a user acknowledges that they have had the opportunity to review these Website Terms of Use and agrees to be bound by them.
If a user does not agree with these Terms, they should not access or use the Platform.
4. ELIGIBILITY
Users must have legal capacity to enter into binding agreements under the laws applicable to them.
The Platform is intended for persons capable of participating in property transactions and related activities.
Users accessing the Platform on behalf of an organisation represent that they have authority to act on behalf of that organisation.
5. USER ACCOUNTS
Certain areas of the Platform may require account registration.
Users are responsible for ensuring that information provided during registration is:
- accurate;
- current;
- complete;
- not misleading.
Users must keep account information updated.
6. ACCOUNT SECURITY
Users are responsible for maintaining the confidentiality of their account credentials.
Users must not
- share passwords;
- allow unauthorised access;
- permit third parties to use their account;
- compromise account security.
Any suspected unauthorised use must be reported promptly to IPK.
7. ACCURACY OF INFORMATION PROVIDED BY USERS
Users are responsible for ensuring that information submitted through the Platform is accurate and truthful.
Users must not submit
- false information;
- misleading information;
- fraudulent information;
- impersonated identities;
- information belonging to another person without authority.
8. PERMITTED USE
Users may use the Platform solely for legitimate purposes consistent with:
- these Terms;
- applicable law;
- Platform documentation;
- the intended operation of the Platform.
Users must act in good faith when using the Platform.
9. PROHIBITED USE
Users must not
- use the Platform unlawfully;
- interfere with Platform operations;
- attempt to gain unauthorised access;
- introduce malicious software;
- harvest data without permission;
- misuse user information;
- disrupt auctions or bidding processes;
- use the Platform in a fraudulent manner.
10. PLATFORM CONTENT
The Platform may contain
- property information;
- auction information;
- legal documentation;
- marketing content;
- educational materials;
- software and databases.
Content is provided subject to the limitations and disclaimers contained within Platform documentation.
11. INTELLECTUAL PROPERTY
Unless otherwise stated, intellectual property rights relating to the Platform belong to IPK or its licensors.
Nothing in these Terms transfers ownership of intellectual property rights to users.
Users receive only a limited right to access and use the Platform in accordance with these Terms.
12. TRADE MARKS
and
IPK Auctions
together with associated logos, branding and trade marks may be protected by applicable intellectual property laws.
Users may not use such marks without prior written permission except where permitted by law.
13. USER-GENERATED CONTENT
Where the Platform permits users to submit information, comments, communications, documents or other content, users remain responsible for the content they submit.
Users must ensure that any content submitted:
- is lawful;
- is accurate to the best of their knowledge;
- does not infringe third-party rights;
- is not misleading;
- is not defamatory;
- does not contain malicious code.
IPK reserves the right to remove content that it reasonably considers inappropriate or inconsistent with the operation of the Platform.
14. ELECTRONIC COMMUNICATIONS
Users agree that communications relating to the Platform may be provided electronically.
Such communications may include
- account notifications;
- auction notifications;
- verification requests;
- security alerts;
- contractual notices;
- operational updates.
Users are responsible for maintaining valid contact details and monitoring communications sent by the Platform.
15. PLATFORM AVAILABILITY
IPK seeks to maintain the availability and functionality of the Platform.
However, the Platform is provided on an "as available" basis.
IPK does not guarantee uninterrupted access to:
- the website;
- user accounts;
- bidding systems;
- property listings;
- data rooms;
- communications systems.
Temporary interruptions may occur for maintenance, upgrades, security measures or reasons outside IPK's reasonable control.
16. CHANGES TO THE PLATFORM
IPK may modify, update, suspend or discontinue any aspect of the Platform from time to time.
Such changes may include
- functionality;
- user interfaces;
- services;
- verification processes;
- auction features;
- content structure.
IPK shall not be required to maintain any particular feature indefinitely.
17. THIRD-PARTY SERVICES
The Platform may incorporate or rely upon third-party services.
Such services may include
- identity verification providers;
- payment service providers;
- hosting providers;
- cloud infrastructure providers;
- communications providers;
- analytics providers.
Use of third-party services may be subject to separate terms and conditions imposed by those providers.
18. EXTERNAL LINKS
The Platform may contain links to external websites or services.
Such links are provided for convenience only.
IPK does not control and is not responsible for:
- external content;
- external services;
- third-party websites;
- third-party policies;
- third-party security practices.
Users access external resources at their own risk.
19. SECURITY
Users must not attempt to compromise the security of the Platform.
Prohibited activities include
- unauthorised access attempts;
- penetration testing without permission;
- distribution of malware;
- interference with Platform infrastructure;
- attempts to circumvent security controls.
IPK may investigate suspected security incidents and cooperate with competent authorities where appropriate.
20. SUSPENSION OF ACCESS
IPK may suspend access to the Platform, user accounts or specific functionalities where it reasonably considers such action necessary.
Grounds for suspension may include
- suspected fraud;
- security concerns;
- breaches of Platform documentation;
- unlawful activity;
- protection of users or the Platform.
Suspension may be temporary or permanent depending upon the circumstances.
21. TERMINATION OF ACCESS
IPK may terminate a user's access to the Platform where it reasonably determines that continued access is inappropriate or inconsistent with the operation of the Platform.
Termination may occur without prior notice where reasonably necessary to protect:
- the Platform;
- other users;
- legal compliance;
- security interests.
22. MONITORING AND AUDIT
IPK may monitor Platform activity for legitimate operational purposes.
Such monitoring may include
- security monitoring;
- fraud prevention;
- compliance reviews;
- investigation of suspected misuse;
- maintenance of audit trails.
Monitoring shall be carried out in accordance with applicable law and the Privacy Policy.
23. DATA PROTECTION
The collection and processing of personal data through the Platform are governed by the Privacy Policy and applicable data protection laws.
Users should review the Privacy Policy to understand how personal information is processed.
24. NO UNLAWFUL USE
Users must not use the Platform in connection with:
- unlawful conduct;
- fraudulent activity;
- money laundering;
- identity misuse;
- intellectual property infringement;
- harassment;
- abusive behaviour;
- any activity contrary to applicable law.
IPK reserves the right to take appropriate action where unlawful use is suspected.
25. DISCLAIMER
The Platform is provided as a technology platform facilitating structured real estate auction processes.
Users acknowledge that participation in auctions, property transactions and related activities involves risks.
IPK does not guarantee
- transaction completion;
- financing approval;
- property suitability;
- investment performance;
- future value;
- user outcomes.
Users remain responsible for their own decisions and actions.
26. LIMITATION OF LIABILITY
To the fullest extent permitted by applicable law, IPK's liability shall be limited to losses directly resulting from its own proven breach of legal obligations.
IPK shall not be liable for losses arising from:
- user decisions;
- third-party actions;
- seller actions;
- buyer actions;
- financing failures;
- technical interruptions outside its reasonable control;
- information supplied by third parties;
- circumstances beyond its reasonable control.
27. INDEMNITY
Users agree to indemnify and hold harmless IPK, its officers, directors, employees, contractors and service providers against losses, liabilities, claims, costs and expenses arising from:
- breach of these Terms;
- misuse of the Platform;
- unlawful conduct;
- infringement of third-party rights;
- fraudulent activity carried out by the user.
This clause applies to the fullest extent permitted by applicable law.
28. CONSUMER RIGHTS
Nothing in these Terms limits or excludes any consumer rights that cannot legally be limited or excluded.
Where mandatory consumer protection laws apply, those laws shall prevail over any inconsistent provision of these Terms.
29. COMPLAINTS
Users may submit complaints relating to the Platform through the official complaints channels.
IPK will seek to review and respond to complaints within a reasonable period.
30. ONLINE COMPLAINTS BOOK
IPK maintains a complaints procedure in accordance with applicable Portuguese law.
Consumers may also submit complaints through the Portuguese Electronic Complaints Book available at:
31. CHANGES TO THESE TERMS
IPK may amend these Website Terms of Use from time to time.
The most recent version will be published on the Platform.
Users should review the current version periodically.
Continued use of the Platform following publication of an updated version may constitute acceptance of the revised Terms.
32. ENTIRE WEBSITE USE AGREEMENT
These Website Terms of Use, together with the documents expressly incorporated by reference, constitute the entire agreement governing a user's access to and use of the Platform.
They do not replace auction-specific or transaction-specific documentation where such documentation applies.
33. SEVERABILITY
If any provision of these Terms is found to be invalid, unlawful or unenforceable, the remaining provisions shall remain in full force and effect to the fullest extent permitted by law.
34. CONTACT DETAILS
IPK Auctions
8100-714 Loulé
Portugal
35. GOVERNING USE OF THE PLATFORM
These Terms govern access to and use of the Platform by all users.
Specific auctions, bidding activities, transactions and services may additionally be governed by separate contractual documents published by IPK.
Where such documents apply, they shall be read together with these Terms.
36. FINAL PROVISION
The Platform has been designed to facilitate structured real estate auction activity through a transparent and technology-driven process.
Users remain responsible for ensuring that their use of the Platform complies with applicable law, Platform documentation and accepted standards of conduct.
Access to and continued use of the Platform signifies acceptance of these Terms and of the broader contractual framework governing the Platform.